Support
Help for ExpertAgent
Try the steps below or email support with your device model, app version, and a clear description.
Troubleshooting
- Update to the latest app version.
- Restart the app and your device.
- Check network permissions and store subscription status.
- Include screenshots when reporting visual or billing issues.
Email us
Include the app name, your device model, app version, and a clear description of the issue.
support@umberlab.comFAQ
Which AI apps does ExpertAgent work with?
ExpertAgent builds prompts you copy into ChatGPT, Claude, Gemini, or Perplexity — paste as a system prompt, custom instructions, or first message.
Do I need an account?
Yes. Sign in with Apple or email OTP to enable cloud sync, community features, and cross-device access.
What are the free plan limits?
The free plan includes up to 5 saved experts and 3 AI generations per day.
What does ExpertAgent Pro unlock?
Pro includes unlimited saved experts, unlimited AI generations, publishing to Explore, Creative and Analytical tones, and prompt export.
Does ExpertAgent work offline?
Saved experts are available offline. AI generation and community features require a network connection.
How do I delete my account?
Open ExpertAgent, go to Settings → Delete Account. You can also visit the account deletion page on this site if you cannot access the app.
How do subscriptions work?
Pro subscriptions are billed through the Apple App Store. Manage or cancel in your Apple ID settings.
Is generated content professional advice?
No. ExpertAgent prompts are productivity tools and must not be relied upon as licensed legal, medical, or financial advice.